FAQs

To continue to improve service for clients who use transit in the Municipality. The goal is to optimize resources in a way that will benefit clients.

The Municipality anticipates the following benefits:

• fewer transfers required for travel within Leamington
• more direct access to some destinations
• possible reduction in travel time
• new destinations (expanded coverage area)
• greater frequency and availability of service
• enhanced service reliability
• lower operating costs
• greater ridership

On-demand service is available by reservation only. It differs from regular transit in that the vehicles don’t follow set routes like Leamington Transit buses did. On-demand routes are based on the reservations received.

You’ll need to plan your trip in advance, at least 45 minutes but no more than seven days ahead of your desired departure time. Book your trip as soon as possible to make sure there’s room for you. You’ll also need to book your trip using the Blaise Transit mobile app, online at ride.blaisetransit.com or by calling the LTGO booking line at 519-325-5960.

You can’t simply show up at a bus stop and board a vehicle.

The app selects stops based on a number of factors and can choose a different stop to make routes and customer service more efficient. The selected stops are within a walking distance of 500 metres.

Riders must follow the directions provided, as the stop selected by the app may change from one reservation to the next.

You need to indicate this when you create your profile. The system will take this detail into account when processing the reservation and choose a stop as close as possible.